Delivery Information

Shipping

Within New Zealand the Hair Hut offers a flat shipping rate NZD 6.00 on all orders under NZD 50.00.

Shipping will be free of charge on all orders NZD 50.00 and over.

Deliveries are usually within 48 hours.

Orders placed on Fridays, weekends, or public holidays will usually arrive 48 hours from the next business day.

The Hair Hut do not offer international shipping.

Returns

Damaged, or faulty or wrong product.

If your product arrives damaged or faulty we will resolve this as soon as possible for you.

Please contact us immediately by phone or email.

Please note we are unable to accept returns or issue refunds if you simply change your mind or if the product is not what you expected.

Missing parcels

If you order has been marked as "delivered" by the courier company, but has not arrived, you must contact us within 7 days so we can lodge an investigation.